Heritage Expediciones Pvt Ltd is committed to protect any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this website.

This privacy policy explains how Heritage Expedicions Pvt Ltd may collect information from you via our website and how that information may be used subsequently. If you have any queries in relation to this privacy policy, please contact sales@heritage.lk.

By using our website you agree to the terms stated herein and browsing the website constitutes unconditional acceptance by the Internet user of the following provisions

The terms contained in this privacy policy only pertain to the www.heritage.lk website. We also provide links and have agreements with other websites for marketing and other purposes which you may visit directly through our website, however, we are not responsible for these websites their security or privacy practices/policies and these websites are not subject to the terms contained in this policy. You are advised to read the terms and conditions and privacy policy of each individual website for your own safety.

We reserve the right to change the contents of this policy which are subject to change without prior notification. You are advised to regularly read this policy when you visit our website.

 

PERSONAL DATA SECURITY

“Personal Data” will be information that recognize you as an identifiable individual such as

• Name
• Gender
• Postal address
• Phone number
• Email address
• Language preference
• Date and place of birth
• Nationality, travel permit (passport), visa or other government issued identification information
• Special dates such as birthday celebrations, anniversaries and special events
• Travel schedule including flight details and frequent flyer number details if required
• Earlier visitor stays, or communications, merchandise and special services acquired, and amenity requests
• Information about relatives etc...

The General Data Protection Regulation (GDPR) of the European Union is effective from 25^th May 2018 and we commit to taking the necessary measures to ensure the confidentiality of the data and prevent its disclosure to unauthorized third parties.

 

REASON FOR COLLECTION OF INFORMATION

In order to ensure we deliver the best service and highest level of hospitality to our customers we need necessary personal information of you

 

INFORMATION COLLECTION

We collect your data by Completing registration or inquiry forms, sending emails to us, signing up for our newsletter service or share a page or an offer by sending an email or through a social network. Please do not submit your personal data to us if you do not wish us to collect them.

 

PERSONAL INFORMATION FROM CHILDREN

We do not purposely gather personal information from individuals under 18 years old. As a parent or legal guardian, kindly do not permit your kids to submit personal data without your authorization.

 

COLLECTION OF OTHER INFORMATION

In addition to asking you to submit personal information, we may collect information about you automatically when you visit the site (as is done by most websites). The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor visitors to our site. A cookie is a small text file that is placed on your computer’s hard drive by your web browser when you first visit our site. The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually, you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.

 

PROCESS ON COLLECTED INFORMATION

Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.

Usually, we use the personal information you provide only to respond to your inquiry or to process your request. This information may be shared with other subsidiaries of the Heritage Expediciones Pvt Ltd if any but only if necessary to fulfill your request or for related purposes.

We may obtain, hold, correlate, merge and use your information (including personal information) for the purpose of providing you with our services and ancillary services and for our internal business purposes such as:

• Inform you of special promotions, and other marketing related activities.
• Compiling customer reviews and testimonials
• For market research
• To prevent offensive or illegal content from being posted or uploaded onto our site.
• Personalizing your visits to the site which will enable us to better cater to your individual needs and tastes.
• To enable our service suppliers to conduct statistical analysis or other required functions related to the business.
• For accounting purposes
• For internal planning purposes

We will retain your personal data for as long as we deem it necessary to enable you to use our services, All collected personal data would be subject to this Privacy Statement.

Information relating to financial transactions are required to be kept for a specific period of time to meet financial and tax obligations.

 

SHARING OF PERSONAL INFORMATION

We may share your personal information only with our service providers such as hotel partners that are third party owned and operated hotels, activity providers, transport services and airlines when required. We do not share, sell, or lease your personal information to any third parties for their marketing use. We will release information about you if you direct us to do so if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

 

ACCESS TO COLLECTED INFORMATION

You may review and update the information that you provide to us through this Web site by emailing us on sales@heritage.lk

If you have any questions about this privacy policy, or no longer wish to receive newsletters and other services you have signed up for please email us on sales@heritage.lk

We welcome your questions and suggestions about our privacy policy.

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